Frequently Asked Questions (FAQ)
Can I buy tickets at the door?
Yes, tickets can be purchased both online and at the door!
Where can I buy tickets online?
You can purchase tickets online by visiting this link.
How can I get tickets at the discounted price?
Discounted tickets must be purchased at the door. Be sure to bring your proof of eligibility such as ID.
Can I get my ticket purchase refunded?
No, tickets are not refundable. However, they are transferable.
What are the dates and hours for the 2020 Washington Auto Show?
Is the Auto Show open to the general public?
Yes! The Auto Show opens Friday, January 24 and runs through Sunday, February 2, 2020.
Where is the Walter E. Washington Convention Center located?
Walter E. Washington Convention Center, 801 Mount Vernon Place, N.W. Washington, DC 20001
How much are tickets?
|Adults: $12||Children (6 to 12): $5||Ages 5 and Under: Free||VIP Tour: $42 (includes show entry)|
May I use my credit or debit card to purchase tickets at the door?
Yes! You may purchase full price adult and children tickets using a credit or debit card at our self-serve kiosks located in the Convention Center.
Can I order tickets from my iPhone/Blackberry/PDA and still get in if I do not have a printed ticket?
Tickets ordered online (E-Tickets) need to be presented at the Auto Show for verification.
Do I need to print the E-Tickets I purchased online and bring to them to the show?
Yes! You must present your E-Ticket for verification to enter the Auto Show, unless presenting the barcode on an iPhone/Droid/Blackberry/PDA/using the mobile ticket option.
My E-Ticket is printed with my name on it, can I give it to someone else to use if I cannot go?
Yes! Tickets are transferable but can only be used for one entry into the Auto Show.
Will tickets sell out?
There will be tickets available for all visitors to enter the Auto Show.
May I use the same ticket multiple times?
No. Tickets purchased online, at ticket booths, or any other vendor can be used any day of the show, but one time only.
Is there a “Will Call” and an Information Booth?
Yes. There is a “Will Call” located at the Mt. Vernon entrance and information booths throughout the Convention Center.
What days and times are the busiest?
Weekends tend to bring larger crowds, but the show floors provide ample space to accommodate all visitors.
Can I leave and come back?
You may leave and reenter the Convention Center on the same day provided you get your hand stamped before exiting.
Are photograph cameras and video cameras allowed in the show?
Photographic and video cameras are allowed at The Washington Auto Show. Be mindful of cumbersome or large equipment so as not to disrupt the enjoyment of the show for others.
Can I bring a backpack, bag or purse?
Yes. You may bring a backpack, bag or purse into the Auto Show. All bags, backpacks, purses, etc. will be searched prior to entry.
Are pets allowed in the show?
No. Except for Service Animals, pets are not allowed in the Auto Show.
Are strollers allowed in the show? Do you rent wheelchairs or scooters?
Strollers are allowed in the show but scooters are not. Wheelchair rentals are free of charge and are first-come, first-served (please note: wheelchair supply is limited). To rent a wheelchair for your time at the venue, please visit the Information Desk located near the entrance by Mount Vernon Place NW.
Can you purchase cars at the show?
While vehicles cannot be purchased at The Washington Auto Show, most vehicles on display are available for purchase through your local Dealer. To find a Dealer in your area click here.
Is there someplace to sit and eat?
Yes. There are food vendors at the Auto Show in addition to restaurants and cafes immediately surrounding the Convention Center.
Can I bring my own food and beverages into the Convention Center?
Yes. You can bring your own food and beverages.
What cars are in the show?
Is there a Lost & Found office?
During show dates, Lost & Found is located in Room 209B and can be reached at 202-249-4060.
Is there a coat and/or bag check at the Auto Show?
The Walter E. Washington Convention Center offers a coat and bag check. The rate is $5 per article checked.
Do you have to purchase additional tickets to see celebrities?
Your auto show ticket enables you to see celebrities and participate in events at no additional cost.
If I didn’t get my question answered on this page, what is the best way to contact the show?
You can contact us via email at firstname.lastname@example.org or by calling us at 202-249-4060 (during show).